Last updated: 30 September 2026
This notice explains what personal information DNB Automotive collects through this website, why, and what your rights are.
Who we are
DNB Automotive Ltd, Mount Pleasant Farm, Giantswood Lane, Congleton, Cheshire CW12 2JJ. We are the data controller for information collected on this website. You can contact us about anything in this notice by emailing info@dnbautomotive.co.uk or calling 01260 544111.
What we collect and why
Enquiry forms
When you send an enquiry through our website we receive your name, email address, phone number, vehicle registration, address and your message. We use these only to reply to you and to deal with your enquiry, quote or booking. The lawful basis is our legitimate interest in responding to people who contact us, or taking steps at your request before carrying out work on your vehicle. A copy of each enquiry is kept securely on our website so we don’t miss any. We keep enquiries only for as long as we need them to deal with your enquiry and any follow-up work, and you can ask us to delete yours at any time.
Emails and phone calls
If you email or phone us directly we use your details to deal with your request and any work we carry out on your vehicle, and keep records as required for accounting and legal purposes.
Who we share it with
We do not sell or share your information for marketing. Your data is stored on our website hosting in the UK (Fluent) and with our email provider, who process it on our behalf. We will only share information with others where the law requires it.
Cookies, analytics and third-party content
We use Google Analytics to understand how many people visit our website and which pages they look at, so we can improve it. Google Analytics sets cookies in your browser and collects information such as the pages you visit, roughly where you are (to town or city level), and the type of device and browser you use. It does not tell us who you are. You can block these cookies in your browser settings, or use Google’s opt-out tool at tools.google.com/dlpage/gaoptout.
Some pages show content from other services, such as our Instagram photos and Google Maps; those services may set their own cookies when their content loads. Security cookies are used for logged-in site administrators only.
Your rights
You have the right to ask for a copy of the information we hold about you, to have it corrected or deleted, to object to or restrict how we use it, and to withdraw consent at any time. To make a request, email or call us using the details above.
If you are unhappy with how we have handled your information you can complain to the Information Commissioner’s Office (ICO) at ico.org.uk or on 0303 123 1113.